Whether you apply through the post or online, the CAO sends out a series of messages to keep you updated as the process proceeds. If you have applied online and submitted an email address they will send you a confirmation email, or you can visit the CAO website after a few days and check your application details online. If you applied through the post, and included the Initial Acknowledgement postcard, the CAO will return this to you as soon as your application is opened.

You should also receive a Statement of Course Choices by February 15th and a Statement of Application Record by 1st June. If you don’t receive these statements, there is a problem with your application, so it is very important to contact the CAO immediately if either fails to arrive by these dates. If you see any errors on these statements, you should also contact the CAO as soon as possible to make sure there are no issues with your application.

If you need to change your personal information (if you move house or your phone number changes) you can do this online or by post. Once the CAO makes the changes, an updated Statement of Application Record will be sent to you.